Comcast Xfinity Outage in Boston, Massachusetts (2024)

The latest reports from users having issues in Boston come from postal codes 02293, 02119, 02127, 02114, 02128, 02118, 02110 and 02210.

Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.

Problems in the last 24 hours in Boston, Massachusetts

The chart below shows the number of Comcast Xfinity reports we have received in the last 24 hours from users in Boston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Comcast Xfinity. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Comcast Xfinity users through our website.

1. 

   Internet (59%)

2. 

   TV (13%)

3. 

   Wi-fi (12%)

4. 

   Total Blackout (7%)

5. 

   E-mail (6%)

6. 

   Phone (3%)

Live Outage Map Near Boston, Suffolk County, Massachusetts

The most recent Comcast Xfinity outage reports came from the following cities:Everett, Somerville, Stoneham, Cambridge, Boston, Dedham, Needham, Wakefield, Chestnut Hill, Allston, Weymouth, Medford, Revere, Newton and Roslindale.

City	Problem Type	Report Time
Everett	TV	14 hours ago
Somerville	Phone	2 days ago
Stoneham	Phone	2 days ago
Cambridge	Internet	2 days ago
Boston	Internet	3 days ago
Boston	Internet	3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Comcast Xfinity Issues Reports Near Boston, Massachusetts

Latest outage, problems and issue reports in Boston and nearby locations:

• Jamo116 (@jamo116) reported a minute agofromMarblehead, Massachusetts

  @comcastcares I WANT THE ACC NETWORK! #accnetwork

• Squib (@izzysquibzy) reported 3 minutes agofromSaugus, Massachusetts

  I miss my old ISP, this xfinity WiFi is awful 😭

• Emerson Lotzia, Jr. (@EmersonLotzia) reported 5 minutes agofromBoston, Massachusetts

  @Slytherintit* Xfinity needs to get its sh*t together and put an end to whatever greedy ass dispute they have with ACCN.

• Kyle Mullins (@kylevmullins) reported 5 minutes agofromBoston, Massachusetts

  @BridgetCass I was wondering if we'd have the same worst, lol! I also considered The Fray from that time at the Xfinity Center but ultimately their set ended up being ok I think.

• Theodore Gilman (@TheodoreGilman) reported 8 minutes agofromBrookline, Massachusetts

  Hey @comcastcares, your customer service is awful. We're just trying to ADD cable to our home internet and phone. It's taking hours, your billing and tech staff can't coordinate, and we are miserable. Great job! @swinshall

• goose game enthusiast 🦢 (@marxatfarpoint) reported 14 minutes agofromSomerville, Massachusetts

  @FeFiFoFamby @LeifTheTank We're moving next week and I'm going to absolutely roast Comcast when I call them to either transfer or cancel, depending on their level of contrition for their sins

• DaveAhern (@DaveAhern) reported 15 minutes agofromBoston, Massachusetts

  @bcinterruption But not if you get your tv service through @Xfinity / @comcast.

• Jon Masters (@jonmasters) reported 18 minutes agofromCambridge, Massachusetts

  The joys of apartment living mean that there’s only Comcast Business here BUT I do have a cellular backup link. The big issue is getting failover to work since nobody will give a consumer their own AS and BGP announce filters. Longer term I think I’m gonna tunnel everything

• Jamo116 (@jamo116) reported 19 minutes agofromMarblehead, Massachusetts

  @CharlieDavies9 @espn @accnetwork Now we just need Comcast/Xfinity to get the channel on their network! 😞

• Keith Riley ️ ️ (@kchevyr) reported 25 minutes agofromBoston, Massachusetts

  @ComcastCares#mobile_Care I’ve scheduled 3 call backs and you disconnect me every time I answer. Get your sh*t together

• 𓃶𝕿𝖍𝖚𝖌𝖌𝖊𝖗𝖓𝖆𝖚𝖙¹ (@JudusMaximus) reported 26 minutes agofromSalem, Massachusetts

  Bruh ****** was opening Comcast accounts in my name in 2016 and not paying the bills. And to make it worst @Xfinity doesn't even ID these people before confirming these services.

• 𓃶𝕿𝖍𝖚𝖌𝖌𝖊𝖗𝖓𝖆𝖚𝖙¹ (@JudusMaximus) reported 35 minutes agofromSalem, Massachusetts

  @IamApril317 @Xfinity 😂 FOH I'm broke not poor

• Jay Moskowitz (@Jdmosk) reported 40 minutes agofromBoston, Massachusetts

  Riding the T is like calling Comcast customer service. Neither can control their traffic so everything takes longer. #mbtafail

• Tony Gird (@TonyGird) reported 43 minutes agofromSalem, Massachusetts

  @ErnieBochJr Hey EBJ....loved Fios until I went Comcast Xfinity. No looking back. Picture, internet speed, customer service all great.

• Craig Goedecke (@NeWeathereye) reported 45 minutes agofromWeymouth Landing, Massachusetts

  @JBrewerBoston25 @comcast @Xfinity @Patriots Hi Jason..We had the issue but fixed it by going to your audio options . go to sap and make sure its on english and not spanish..

• Ken Patten (@mundaneken) reported 45 minutes agofromSalem, Massachusetts

  @dem0n1 I hate Comcast so much. There’s no justification for charging individual consumers $100/month for decent speed Internet access. It’s blatant price gouging by a socially indifferent mega-monopoly with a huge lobbying budget to keep the scam going. Worst US customer service too.

• Jo (@Jo5487) reported 46 minutes agofromBellevue, Massachusetts

  @Ypaige22 @EllaMacavoy @Andy @BravoTV @evolutionusa @nbc @comcast It’s bad enough that the dress is homely, the color is just awful.🤮🤮🤮

• Tania Del Rio (@TaniaDelRioS) reported 50 minutes agofromBoston, Massachusetts

  Build a moat full of snakes around @comcast customer service instead.#ImpeachmentHearings

• Devin Capeless (@devincapeless) reported 51 minutes agofromWaltham, Massachusetts

  @Xfinity someone help me plz

• Patrick Maguire (@PatrickMBoston) reported 56 minutes agofromBoston, Massachusetts

  Just got off the phone after an hour of troubleshooting with a Comcast CSR who couldn't fix the connectivity issue. She scheduled a technician for Thursday and the last thing she said before hanging up was a scripted, "Don't forget to put a smile on your face. " 😐 #No

Comcast Xfinity Issues Reports

Latest outage, problems and issue reports in social media:

• ɪᴛ'ꜱ ᴛʜᴇ ᴊᴏᴅʏ (@itsthejody) reported 5 minutes ago

  @SherriM12714590 @Xfinity I don't know what to tell you about that since this has nothing to do with Xfinity but I don't have cable from any company so I'm not sure on it. I cut the cable TV cord 5 years ago. I use other people's login for ESPN. lol

• Ming Li ™ (@ravethegawd) reported 6 minutes ago

  I’m gonna need to think fast; Xfinity smoking something hella strong if they think they going up on pricing when the damn bill is already ridiculous

• R.L Slime (@UnknownTrev) reported 10 minutes ago

  Xfinity is literally the sh*ttiest company ever lol. They provide a service that doesn’t work 70% of the time.

• SMartN (@SherriM12714590) reported 11 minutes ago

  @itsthejody Do I still have to pay @Xfinity that monthly fee for sports even though I never watch sports?

• russell (@russell25974190) reported 12 minutes ago

  @Xfinity your service sucks. I had an issue with the modem being delivered to my new address before I moved in. I now have my modem but no account. Then I find the promo I was promised isn’t available. @bbb_us please note this.

• michael rose (@michaelmros) reported 20 minutes ago

  @Xfinity Riddle me this. I have been exposed to covid. I need to return equipment. I have no printer to print a ship label. I have no phn number to arrange a contactless exchange w the local office. Your phone and text support didn't help. How am I supposed to return.

• Sebas (@JMG_Sebas) reported 22 minutes ago

  So.. @Xfinity offeres 2gig up/down internet now...👀👀

• Mom Of 6 (@MsKnowItAlready) reported 22 minutes ago

  A #StimulusChec would SAVE ME! Kids do virtual learning. Xfinity wants $230 by Sat or WiFi gets cutoff no gifts bought for kids yet & YES I work. 10/Hr in cafeteria in GA public schools we get paid TWICE A MONTH. In desperate need of help!! $AdrianMaines #StimulusChecksORStrike

• Dustin Moore (@dmoore8883) reported 22 minutes ago

  @Xfinity Curious why you would ask a potential customer to pay over $26,000 to establish server. I'm 700ft from the plants and 179ft away from my neighbor who has service. How is that even remotely reasonable?

• Rita Radostitz (@RitaRadostitz) reported 23 minutes ago

  @br_farley FIOS. (that's what I finally did after similar bad customer non-service from @comcast (they have an account for @comcastcares #comcastdoesntcare